Last updated: October 2024
Introduction
Dawn-beam is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use our website and services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, postal address)
- Information about your property requirements and preferences
- Communication records between you and our consultants
- Website usage data including pages visited and time spent
- Device information and browser type
How We Use Your Information
Your personal information is used for the following purposes:
- To provide property consultation services you have requested
- To communicate with you regarding your enquiries
- To improve our services and website functionality
- To comply with legal and regulatory requirements
- To send relevant property updates with your consent
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided explicit consent for specific purposes
- Contract: Where processing is necessary to fulfil our service obligations
- Legitimate interests: Where processing is necessary for our business operations
- Legal obligation: Where we are required to comply with applicable laws
Data Sharing
We do not sell your personal information to third parties. We may share your data with:
- Property owners and letting agents as necessary for your property search
- Service providers who assist with our website and business operations
- Legal authorities when required by law
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Contact records are typically retained for seven years following the conclusion of our engagement.
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Object to or restrict certain processing activities
- Data portability where technically feasible
- Withdraw consent at any time
Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted communications, secure data storage, and restricted access protocols.
Contact Us
For questions regarding this Privacy Policy or to exercise your data protection rights, please contact us:
Dawn-beam
47 St Vincent Street
Glasgow, G2 5TB
United Kingdom
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page.